← Back to All Courses
Online CPD Course

Virtual Assistant Essentials

Learn the core skills, responsibilities and tools required to work successfully as a professional virtual assistant.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-BAA-027

Virtual Assistant Essentials

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course introduces learners to the essentials of working as a virtual assistant. It covers administrative support, client communication, scheduling, document management, digital tools, confidentiality, organisation, customer service and professional standards. Learners will develop practical knowledge for delivering efficient remote administrative support to clients and organisations.
Learning Outcomes
  • Explain the role and responsibilities of a virtual assistant.
  • Manage client communication professionally and efficiently.
  • Organise appointments, documents and administrative workflows.
  • Use digital tools to support remote business operations.
  • Maintain confidentiality and professional working relationships.
  • Deliver high-quality administrative support in virtual environments.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.