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Online CPD Course

Security Reception Skills

Develop the customer service and security skills required to manage reception areas professionally and securely.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-S-019

Security Reception Skills

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course introduces learners to Security Reception Skills. It covers visitor management, access control, communication, telephone handling, identification checks, deliveries, confidentiality, incident reporting and professional presentation. Learners will understand how a security reception function combines customer service with effective protective security.
Learning Outcomes
  • Explain the responsibilities of security reception personnel.
  • Manage visitors and access requests professionally.
  • Carry out appropriate identification and authorisation checks.
  • Communicate effectively in person and by telephone.
  • Protect confidential information and workplace security.
  • Respond appropriately to incidents, deliveries and suspicious activity.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.