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Online CPD Course

Research Skills

Learn how to find, evaluate, organise and present reliable information for workplace research and decision-making.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-BAA-024

Research Skills

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course develops practical research skills for business and administrative settings. It covers defining research questions, identifying information sources, search techniques, evaluating reliability, collecting information, note taking, organising findings, referencing and presenting conclusions. Learners will understand how structured research supports accurate and evidence-based workplace decisions.
Learning Outcomes
  • Explain the principles of effective workplace research.
  • Define clear research questions and information requirements.
  • Identify and use appropriate primary and secondary information sources.
  • Evaluate information for relevance, accuracy, authority and reliability.
  • Organise and record research findings systematically.
  • Present evidence and conclusions clearly while acknowledging sources appropriately.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.