← Back to All Courses
Online CPD Course

Process Mapping Basics

Learn how to create simple process maps to understand workflows, responsibilities and opportunities for improvement.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-BAA-034

Process Mapping Basics

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course introduces learners to the fundamentals of process mapping. It covers process boundaries, activities, decisions, inputs, outputs, responsibilities, flowchart symbols, mapping techniques and identifying inefficiencies. Learners will understand how clear process maps support consistency, communication, problem solving and operational improvement.
Learning Outcomes
  • Explain the purpose and benefits of process mapping.
  • Identify process inputs, outputs, activities and decision points.
  • Use common process-mapping symbols appropriately.
  • Create a clear representation of a simple workplace process.
  • Identify duplication, delays, unnecessary steps and process risks.
  • Use process maps to support communication and improvement activity.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.