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Online CPD Course

Problem Solving

Develop structured problem-solving techniques that improve decision-making and workplace performance.

2 courses 8 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Included Courses

CPD212-BAA-016

Problem Solving

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course provides learners with practical techniques for solving workplace problems. It covers identifying problems, gathering information, analysing causes, generating solutions, evaluating options, implementing actions and reviewing outcomes. Learners will understand how structured problem solving supports better decision-making, productivity and continuous improvement.
Learning Outcomes
  • Explain the principles of effective workplace problem solving.
  • Identify problems accurately and distinguish symptoms from root causes.
  • Gather and evaluate relevant information before taking action.
  • Generate and compare practical solution options.
  • Implement appropriate actions and monitor outcomes.
  • Review results and identify opportunities for continuous improvement.
  • Successfully complete the end-of-course knowledge assessment.
CPD212-PDA-016

Problem Solving

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course introduces learners to Problem Solving. It covers identifying problems, analysing causes, generating solutions, evaluating options, implementing actions, reviewing outcomes and continuous improvement. Learners will understand how structured problem-solving supports effective workplace performance.
Learning Outcomes
  • Explain the principles of effective problem solving.
  • Identify workplace problems accurately.
  • Analyse causes using structured approaches.
  • Generate and evaluate practical solutions.
  • Implement and review chosen actions.
  • Apply continuous improvement following problem resolution.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.