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Online CPD Course

Managing Underperformance

Learn how to identify, address and improve employee underperformance through fair, structured and supportive management.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-LAM-021

Managing Underperformance

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course provides learners with practical guidance on managing underperformance. It covers identifying performance gaps, gathering evidence, discussing concerns, setting expectations, providing support, improvement plans, monitoring progress and escalating matters where necessary. Learners will understand how fair and consistent performance management supports both employee development and organisational effectiveness.
Learning Outcomes
  • Explain the principles of managing employee underperformance.
  • Identify performance gaps using objective and relevant evidence.
  • Discuss performance concerns clearly and professionally.
  • Set realistic improvement objectives and support measures.
  • Monitor progress and provide constructive feedback.
  • Understand when formal performance-management procedures may be required.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.