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Online CPD Course

Managing Flexible Working Requests

Understand how statutory flexible-working requests should be received, considered and managed through a fair decision-making process.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Course Overview

About this course

Curriculum

Course Details

CPD212-HAC-019

Managing Flexible Working Requests

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course introduces learners to managing flexible-working requests in the workplace. It covers request requirements, consultation, available working patterns, operational considerations, decision-making, trial periods, approved changes, refusals, appeals and equality considerations. Learners will understand how to assess requests objectively while balancing employee needs and business requirements.
Learning Outcomes
  • Explain the purpose and scope of flexible-working arrangements.
  • Identify common flexible-working patterns and contractual implications.
  • Understand how statutory requests should be submitted and acknowledged.
  • Consult with employees and assess requests objectively.
  • Recognise legitimate operational considerations when making decisions.
  • Communicate outcomes clearly and maintain accurate records.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.