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Online CPD Course

Emotional Intelligence for Managers

Develop emotional intelligence skills to improve leadership effectiveness, communication and workplace relationships.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-LAM-014

Emotional Intelligence for Managers

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course provides learners with an introduction to emotional intelligence for managers. It covers self-awareness, self-regulation, empathy, motivation, social awareness, relationship management, emotional resilience and leadership communication. Learners will understand how emotional intelligence supports effective decision-making, employee engagement and positive organisational culture.
Learning Outcomes
  • Explain the principles of emotional intelligence in management.
  • Develop greater self-awareness and emotional self-control.
  • Recognise and respond appropriately to the emotions of others.
  • Strengthen communication and relationship management skills.
  • Support employee wellbeing through emotionally intelligent leadership.
  • Apply emotional intelligence to workplace challenges and decision-making.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.