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Online CPD Course

Emotional Intelligence

Develop emotional intelligence skills that improve self-awareness, communication, relationships and workplace performance.

1 course 4 CPD hours 365 days access Verifiable certificate
Course Price
£19.99
Curriculum

Course Details

CPD212-PDA-025

Emotional Intelligence

240 minutes 4 CPD hours Introductory English 80% pass mark
Course Description
This professional online CPD course introduces learners to Emotional Intelligence. It covers self-awareness, self-management, empathy, motivation, relationship management, communication, emotional regulation and professional behaviour. Learners will understand how emotional intelligence supports effective workplace interactions.
Learning Outcomes
  • Explain the principles of emotional intelligence.
  • Recognise emotions in yourself and others.
  • Apply emotional regulation techniques.
  • Demonstrate empathy during workplace interactions.
  • Build stronger professional relationships.
  • Use emotional intelligence to improve workplace performance.
  • Successfully complete the end-of-course knowledge assessment.
Study online Access course materials through your secure learner account and continue from your recorded progress.
Complete the assessment Your final score and completion result are retained within your learning record.
Record your achievement Successful completion is added to your CPD transcript with access to a verifiable certificate.